FAQ for Publishers

Payment Terms

What are Fidelity Media's payment terms?

What methods does Fidelity Media use for payments?

How are my payments being calculated?

How can I track my statistics of impressions, eCPM, revenue?

Options and Features

How could I place banners on my site?

How many ads can I display on page?

How does Promo Size feature work?

How can I submit a new website or application for review?

How could I remove banners from my site/blog?

Can I fill unsold ad inventory?

Can I take part in the Referral and Loyalty Program if my website has been declined?

Payment Terms

What are Fidelity Media's payment terms?

Payment for the relevant portion of the campaign is due within 45 business days from the end of each calendar month in which the campaign has been run (net 45). It means, for example, that if you started working with Fidelity Media in October than a full amount of bounty for the October activity should be paid in the middle of December. See our Terms and Conditions.

What methods does Fidelity Media use for payments?

Currently we use PayPal for amounts $5—$25, Cheque for amounts $25—$500 and Wire transfer for amounts over $500. Fidelity Media reserves the right to choose method of each payment on its sole and absolute discretion.

Minimum limit for publisher’s payouts is $5.00. To receive payments in due time, it's important to provide Fidelity Media with payment details such as Payee Name, Mailing Address, Phone Number, Verified PayPal ID, Wire Details and keep this information in accurate and actual state.

How are my payments being calculated?

A publisher's payment is calculated on Revenue Share basis and reported through online statistics interface. Payment rates can vary for each website and advertising campaign. Actual campaign rates depend on website quality and performance. Delivery numbers and revenue, provided through the online reporting interface are not final and subject to the audit at the end of the month.

How can I track my statistics of impressions, eCPM, revenue?

In order to track your activities, you should log in with your username and password. To find billing information, you should click “Billing” on the upper bar at the top-left corner.

The Dashboard of summary reports allows to monitor account performance and presents detailed visibility including reporting over a specified time period by country. Within interface publishers also could check all facets of banner or pop-under advertising campaigns including effective rates, impressions, clicks, CTR, budget as well as due payment.

Reports are being updated once per 24 hours in your personal account. If you have lost your login information, please email Publishers' Team or contact your personal manager directly.

Options and Features

How could I place banners on my site/blog?

To receive ad tags for your site, please log in to your personal account, go to Sites section and open Manage Tags tab. Click the site URL to find ad tags.

The set of tags contains:

  • banner tags,
  • pop-under/up tags,
  • mobile tags,
  • floating tags.

You may use all of them or just those formats which you support.

You should copy ad code that has your unique ID and place this code into the HTML of your website pages where you want ads to run. This code rotates our banners in that space and keeps track of your views.

How many ads can I display on the page?

The allowed number of ad units varies between 1 to 6 per page depending on the site content, structure and appearance. Every website is reviewed individually by our team aiming to provide maximum assistance and support. See our Acceptance Guidelines.

How does Promo Size feature work?

When you have an impression that allows multiple sizes (as in: size 300×250 px. and promo sizes 300×600 px.), we will run the auction like normal, but will allow creatives of both 300×250 px. and 300×600 px. to be eligible. We evaluate campaigns to see if all targeting criteria are met. If so, we look at all creatives associated to the campaign to see which ones are eligible (based on size and ad quality attributes) and what each one's bid price is. Then we take the highest paying creative for that impression and submit it as a bid in the auction.

The option allows you to run mobile banner formats as well.

Promo Size tags are available upon your request to Publishers' Team.

How can I submit a new website or application for review?

You are able to submit a new website or app for our review within your personal account. This requires you to go to the «Add Site» page that you can find in the drop-down menu of the «Sites» section on the left top panel in your Dashboard. As soon as the new site/app successfully gets through approval process, it will appear in the «Active Sites» list in your account. If the new site/app is declined by our quality team, you will receive an email notification explaining the reason of decline.

There are no restrictions on the number of websites and applications that can be submited by one publisher, and we at Fidelity Media always welcome and encourage our supply partners and premium publishers to add new advertising channels and scale their businesses to next level. To learn more about our monetizing solutions for publisher networks, please visit Networks section of our website.

How could I remove banners from my site/blog?

You may remove unwanted ad sizes from rotation by deleting them from ad tags. For example, if you wish not to deliver mobile-specific ad sizes just delete 300×50 px./320×50 px. from your ad tags. However, please contact us before removing, we will help you to find right solution.

Please note that it requires a certain period of time (up to two weeks) for our tech team to optimize your traffic to provide the best eCPMs, therefore after implementing please keep Fidelity Media ad tags live on your website (s).

Can I get access to unsold ad inventory?

Absolutely, if we have no campaign matching your inventory at a specific moment, we will return you back unsold impressions via passback tags provided during the sign up process. You can also upload passback tags in an appropriate section of your account later.

Can I take part in the Referral and Loyalty Program if my website has been declined?

Even if your website was declined, your personal account remains active to allow you to participate in our Referral and Loyalty Program. As soon as you receive your login details, you can get referral link within your account and start passively earn additional $5 for each referral. Please remember, your referral should be approved and active. The number of attracted referrals is unlimited.

If no solution have been found here, please check out the Fidelity Media News Blog or contact our Publishers' Team.